🌸 Where are you located?

Yellow Lemon Party Hire is based in Hillarys, Perth, WA.
All DIY collections and returns take place from this location unless otherwise arranged.

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✨ Booking & Payments

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How do I secure my booking?

To reserve your date, a non-refundable booking deposit is required.

The required deposit amount will be shown on your booking confirmation invoice. 
Bookings are only confirmed once the deposit has been received.

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When is the final balance due?

Final payment is required 7–10 days prior to your event.
Your invoice will clearly outline the exact due date for your booking.

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When will my bond be returned?

Bond refunds are processed within 7–10 days of item return, following:

• Full cleaning of all hired items

• A detailed condition check

• Completion of all events scheduled for that weekend

You’ll receive a follow-up email requesting your bank details and optional feedback.

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✨ Collections & Returns (DIY Hire)

 

When can I collect and return my items?

• DIY collections are scheduled on Fridays within allocated windows.

• DIY returns are scheduled on Mondays within allocated windows.

• Weekend returns are not available.

• After-hours flexibility may be possible for a fee, subject to availability.

• More information about the collection and return will be provided to you upon booking on your booking confirmation invoice.

• A trusted friend or family member may collect on your behalf with prior notice and valid ID.

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How long is the DIY hire period?

• Hire periods are typically 2–3 days, depending on availability.

• Where items are required for consecutive bookings, hire periods may be limited to 24 hours.

DIY collections are scheduled on Fridays, with returns on Mondays, allowing you a relaxed and unrushed event experience.
Where items are required for consecutive bookings, hire periods may be limited to 24 hours.

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✨ Picnic Experiences

 

What size are the picnic tables?

Each handcrafted picnic table measures approximately 1m x 63cm x 15cm when folded flat and fits comfortably into most standard vehicles.

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What is the cleaning expectation for DIY picnics?

To maintain the quality and presentation of our collection, all items must be returned in the condition they were received.

This includes:

• Washing plates, glassware and napkins

• Shaking out or washing rugs (max 40°C if required)

• Brushing cushions free of grass and sand

• Wiping tables and grazing boards (liners recommended for food use)

• Handwashing acrylic glassware and melamine items only

Additional cleaning or damage may result in bond deductions.

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⏰ Picnic Timing & Duration (Please Read)

To ensure each picnic runs smoothly and on time (especially when I’m managing multiple events in one day), please note the following:

• Romantic / proposal / couples picnics:
 → 2 hours is the standard duration

• Picnics for 10 guests or more:
 → 2.5 hours is the standard duration

• Additional time:
 → Charged at $25 per additional 30 minutes and must be booked in advance
 

⏳ Start & Finish Times Explained

Picnic start time = handover time
This is when your picnic is fully styled and ready for you to enjoy. As I operate solo, I need clear access to complete setups efficiently between events.

👉 Please do not arrive early, as setup time is carefully scheduled.

If you need extra time to:

• Arrive early

• Add food or decorations

• Style additional items

• Welcome guests slowly

👉 Additional time must be booked in advance.

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Picnic finish time = pack-down time
At the end of your booked duration, I will arrive to pack down.

👉 The picnic must be fully vacated, with:

• No guests seated

• All food, drinks and rubbish cleared

• Clear access for pack-down

If you’d like more time to relax or linger, please ensure this is included in your booking.

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⚠️ Important Picnic Care Notes

• The picnic must not be left unattended at any time
• At least one responsible adult must remain with the setup at all times
• Any additional time required on the day is subject to availability and may not be possible
 

💛 Why this matters

This structure allows me to:

• Deliver beautifully styled picnics

• Run on time across multiple bookings

• Avoid rushed setups or pack-downs

• Ensure your event feels relaxed, seamless and stress-free
   

What if children attend the picnic?

While little guests are always welcome, clients are responsible for the care of hired items.
To preserve the styling:

• Avoid foods prone to staining

• Choose low-mess, picnic-friendly options

• Clean spills promptly

• Notify at the booking stage that children will be present or using the picnic so that modifications can be made. 

• Children will receive reusable partyware in lieu of the glassware and glass plates. 
   

Can I adjust guest numbers?

• Guest reductions cannot be made within 14 days of your event

• Additional guests or styling elements may be added subject to availability — early notice is recommended
   

Do I need council approval?

Most intimate picnics and public parks do not require permits, however regulations vary across Perth.
For guidance on popular locations, access tips and considerations here:
👉 Perth Picnic Tips & Locations

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Are beach picnics available?

Yes — beach settings are available upon request.
Due to environmental exposure, an additional cleaning fee applies and advance notice is required.

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Can I add my own styling elements?

Absolutely. You’re welcome to personalise your setup with florals, signage or décor, provided hired items are returned in original condition.

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✨ Signage & Styling

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Can I keep my custom sign?

• MDF signs: Optional keep-sake upgrade available for $10

• Acrylic signs: These are hired items and must be returned post-event
   

Can I keep my balloon garland?

Yes — balloon garlands are designed as a one-time installation and are yours to enjoy beyond the event.​